Privacy Policy

1. Introduction

Welcome to HappyOtter (happyotter.com). Protecting your personal data is a priority for us. This privacy policy describes how we collect, use, process, and protect the information you provide to us while using our educational platform.

The HappyOtter platform is dedicated to providing educational information and guides on pet care, especially for rodents. We do not sell products or promote commercial offers.

2. Data We Collect

To provide you with our services, we may collect the following categories of data:

• Identification Data: Name, email address (e.g., contact@happyotter.com), when you subscribe to our newsletter or contact us.
• Usage Data: Information about how you interact with the platform, such as courses accessed or articles read.
• Technical Data: IP address, browser type, operating system, for security and internal analysis.

We do not collect sensitive data about your pet's health unless you voluntarily provide it in a question addressed to our specialists.

3. Purpose of Data Processing

We use your data exclusively for:

• Providing and improving educational content (care guides, behavior, hygiene).
• Responding to your questions and requests.
• Sending platform-related informational updates (if you have subscribed).
• Ensuring the security and functionality of the platform.

We will not use your data for direct marketing purposes or to sell it to third parties.

4. Data Sharing

We do not share your data with third parties, except when legally required (e.g., at the request of authorities) or for essential technical services (e.g., hosting provider). These partners are contractually obligated to protect the data and use it only for the services provided to us.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. Our platform uses secure connections (HTTPS), and access to data is strictly controlled internally.

6. Your Rights

In accordance with applicable legislation, you have the following rights:

• Right of Access: You can request a copy of your personal data.
• Right to Rectification: You can request the correction of inaccurate data.
• Right to Erasure: You can request the deletion of your data, under certain conditions.
• Right to Object: You can object to certain types of processing.

To exercise these rights or for any privacy-related questions, please contact us at: privacy@happyotter.com.

7. Policy Changes

We reserve the right to update this policy periodically. Any significant changes will be communicated through the platform or via email. We encourage you to review this page (policy.html) periodically.